Please read these Terms of Service carefully before using our website or engaging our services. By using our site, you agree to be bound by these terms.
These Terms of Service constitute a legally binding agreement between you ("Client") and Designrz Touch ("Company," "we," "us," or "our"), a creative agency operating from Trichy, Tamil Nadu, India. By accessing our website or availing our services, you confirm that you have read, understood, and agreed to these terms.
By accessing or using the Designrz Touch website at designrztouch.com, or by engaging our services through any channel (website, WhatsApp, phone, or in-person), you agree to be bound by these Terms of Service and all applicable laws and regulations of India. If you do not agree with any of these terms, you are prohibited from using or accessing our site or services.
We reserve the right to update these Terms of Service at any time without prior notice. Your continued use of our website or services after any changes constitutes acceptance of the updated terms.
Designrz Touch provides full-service advertising, branding, digital marketing, and business compliance services including but not limited to:
The specific scope of services for each engagement will be defined in a separate project agreement, proposal, or work order agreed upon in writing between the parties.
As a client of Designrz Touch, you agree to:
Delays caused by the client's failure to provide required information, approvals, or materials may result in revised project timelines. Additional charges may apply for work outside the agreed scope.
Payment terms are as follows unless otherwise agreed in a written project agreement:
All prices are quoted in Indian Rupees (INR). GST as applicable under Indian law will be charged additionally on all invoices.
Work will not commence without receipt of the agreed advance payment. Final deliverables (files, website access, live campaigns) will not be handed over until all outstanding payments are cleared.
Client-Owned Materials: Any content, logos, images, or materials provided by you to Designrz Touch remain your property. You grant us a limited licence to use these materials solely for the purpose of delivering your project.
Work Product Ownership: Upon receipt of full payment, all final deliverables created specifically for your project (logo files, website, design assets) become your property. You will receive the agreed final files in the specified formats.
Pre-Existing IP: Designrz Touch retains ownership of all pre-existing intellectual property, tools, templates, frameworks, code libraries, and methodologies used in the creation of your deliverables, even if incorporated into the final work.
Portfolio Rights: Unless otherwise agreed in writing, Designrz Touch reserves the right to display completed work in our portfolio, website, and social media channels for marketing and self-promotional purposes.
Timelines: Estimated project timelines will be provided in the project proposal. These are good-faith estimates and may be affected by client response times, scope changes, or unforeseen circumstances. We will communicate any timeline changes promptly.
Revisions: The number of revision rounds included in each project will be specified in the project proposal. Our standard policy is:
Revisions beyond the included rounds will be billed at our standard hourly or per-unit rate as communicated at the time. Revisions that constitute a change in the original brief may be treated as additional scope and priced accordingly.
Both parties agree to maintain the confidentiality of any proprietary, sensitive, or business-critical information shared during the course of the engagement. Designrz Touch will not disclose your confidential business information to any third party without your prior written consent, except as required by law.
This obligation of confidentiality survives the termination of the service agreement and remains in effect indefinitely. However, information that is publicly available, independently developed, or already known to us prior to disclosure is not subject to this obligation.
Our website and the information therein are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Designrz Touch does not warrant that:
While we apply professional expertise and best practices to all our work, marketing and business outcomes are influenced by many factors beyond our control, including market conditions, consumer behaviour, platform algorithm changes, and client-side factors.
To the maximum extent permitted by applicable Indian law, Designrz Touch shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, or business opportunities — arising from your use of our services or website, even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for any claims arising under or in connection with a specific project or service shall not exceed the total fees actually paid by you to us for that specific project or service in the preceding three (3) months.
We are not liable for any delays, errors, or losses arising from inaccurate or incomplete information provided by the client, client-caused delays, third-party platform outages (Meta, Google, hosting providers), or force majeure events.
By the Client: You may terminate a service agreement by providing 30 days written notice. Upon termination, you agree to pay for all work completed up to the date of termination, including any non-cancellable third-party costs incurred on your behalf (e.g., ad spend, domain registration, stock licences). Advance payments for uncompleted work may be refunded on a pro-rata basis at our discretion.
By Designrz Touch: We reserve the right to terminate a service agreement with immediate effect if:
Upon termination, we will provide you with all completed deliverables (subject to payment clearance) and cease all work on your behalf. We will not be liable for any losses arising from termination for cause.
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Dispute Resolution: In the event of any dispute, both parties agree to first attempt to resolve the matter amicably through good-faith negotiation within 30 days of written notice of the dispute.
If the dispute cannot be resolved through negotiation, it shall be subject to the exclusive jurisdiction of the courts located in Tiruchirappalli (Trichy), Tamil Nadu, India.
If you have any questions, concerns, or require clarification about these Terms of Service, please contact us through any of the following channels:
We are always available to discuss any concerns or questions before you engage our services. We believe in transparent, honest partnerships built on clear communication.