Privacy Policy

01 Information We Collect

We collect information you provide directly to us when you interact with our website or contact us for services. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, business name, and address when you fill out our contact form or request a quote.
• Business Information: Details about your business, industry, project requirements, and budget that you share with us.
• Communication Data: Records of correspondence if you contact us via email, WhatsApp, or phone.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Device Information: Information about the device you use to access our website, including hardware model, operating system, and browser version.

02 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide you with the services you request.
• To send you project proposals, quotes, and service information relevant to your needs.
• To communicate with you via WhatsApp, email, or phone about your project or our services.
• To improve and optimize our website performance and user experience.
• To understand how visitors use our website to enhance our content and offerings.
• To send periodic updates, newsletters, or promotional content (only with your consent).
• To comply with legal obligations applicable under Indian law.
• To detect, prevent, and address technical issues or fraudulent activities.

03 Information Sharing & Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., hosting providers, analytics tools), subject to confidentiality agreements.
• Legal Requirements: When we believe disclosure is necessary to comply with applicable law, regulation, court order, or government request in India.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.
• Protection of Rights: To protect and defend the rights, property, or safety of Designrz Touch, our clients, or others.
• With Your Consent: With any other third party when you have given us explicit consent to do so.

04 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us improve our services.

• Essential Cookies: Necessary for the website to function properly and cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are anonymized and aggregated.
• Preference Cookies: Remember your settings and preferences for a better experience on return visits.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

05 Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Secure HTTPS encryption for data transmitted through our website.
• Restricted access to personal information to authorized personnel only.
• Regular review and updates of our information collection and processing practices.
• Secure storage of client communications and project data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

06 Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt out of receiving marketing communications from us at any time by contacting us directly.
• Data Portability: Request a copy of your personal data in a commonly used, machine-readable format.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your information.

To exercise any of these rights, please contact us at designrztouch@gmail.com or call +91 7806886767. We will respond to your request within 30 days.

07 Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on Instagram and WhatsApp. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of those external sites.

08 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at designrztouch@gmail.com, and we will take steps to delete such information.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this policy, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through any of the following channels:

• Email: designrztouch@gmail.com
• Phone / WhatsApp: +91 7806886767
• Address: No.8, 2nd Floor, Surya Complex, 9th Cross Main Road, Thillai Nagar, Trichy – 18, Tamil Nadu, India.